© 2018 by STFND 

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Customer Support

Money Back Guarantee

 

60-day money back guarantee.   Get a full refund within 60 days, no hassle, no stress.  STFND will refund shipping costs.

 
Shipping & Delivery

 

We take about 2-7 business days to create apparel products (t-shirts etc.) and 2-5 business days for non-apparel (posters etc.) products. Then you should add shipping times on top of that. Speed depends on product type and destination.



 

Tracking Your Order

All orders delivered within the United States have full tracking available!  Tracking numbers provided by STFND so you can follow up on the status of your order. For international orders, full tracking will only be available when sent via International Priority.

 

 

Privacy Policy

 

STFND will NEVER sell your information to a 3rd party.

 

STFND will NEVER spam your email.  STFND will contact you with order details or to answer your questions. We never email you to advertise.

 

Easy Returns

 

We value our customers and believe earning your loyalty is most important.  For us, spreading the message is more important than profits.    For this reason, we want to make returns as easy as possible at no cost to you.  Just contact us through the 'Contact Us' page with your order number, name, address, and email address and the reason for return.


1) If the product is damaged or imaging is not correct, we will have you send us a picture and we will send you a new item.

 

2) If you are returning because of the wrong size or decided you know longer want the product we will email you a return label for you to ship the product back.

 

There will Never be any cost to you to return the product.

 

Returns to STFND must be made within 60 days of receipt of goods.

 

Secure Ordering

 

STFND does not handle your customers’ credit card information. We don’t collect, store, or process such data in any way.  Rather, STFND uses Paypal, a popular payment gateway that processes your customer's payment information.

Paypal processes payments on their secure page.  When a customer places an order, STFND sends the order information to the payment processor and securely redirects the customer to the payment gateway’s web page where they enter their credit card information.  When payment is complete, the payment processor sends a reply (callback) confirming payment to STFND.

The customer’s payment information is processed by the payment processor using a secure protocol.